Everything you need to manage customer support efficiently and at scale.
Create, organize, and track support tickets with ease. Assign priorities, set due dates, and never let a customer request fall through the cracks.
Each tenant gets complete data isolation while sharing the same infrastructure. Secure, scalable, and cost-effective.
Granular permissions ensure users only access what they need. From super admins to customers, each role has precisely defined capabilities.
Stay informed with real-time notifications for ticket updates, assignments, and mentions. Never miss an important customer interaction.
Your data security is our top priority. Multiple layers of protection keep your information safe.
Server-side tokens for all state-changing requests
Input sanitization and output encoding
Parameterized queries prevent SQL injection
HttpOnly cookies, strict mode, periodic regeneration
Every query includes tenant_id validation
BCRYPT with secure salt generation
Rate limiting and account lockout
MIME type validation and safe filename generation